Argos recalls stairgates as firefighters have to rescue trapped girl

Argos urgently recalls Cuggl stairgates as firefighters have to rescue trapped girl, two, after models fail safety tests

Firefighters have rescued a two-year-old girl from an Argos stairgate by bending apart the bars less than a week after the retailer issued an urgent recall.

The toddler became trapped in the own-brand Cuggl stairgate in Bristol yesterday when her mother was on her way to take back the recalled product.

Fire crews said they used ‘muscle power’ to bend apart the bars, which were too far apart, five days after the recall of seven of gates issued last Thursday.

Firefighters rescued a two-year-old girl from this Argos stairgate in Bristol yesterday

The girl had become trapped in the stairgate, and firefighters used ‘muscle power’ to free her

Argos identified a potential safety issue with the gates, finding that the brackets or wooden slats break under high impact, such as regular banging or kicking of them.

The Milton Keynes-based retailer also found a failure of the auto-close feature, and that the gaps between bars were wider than the required standard.

A spokesman for Kingswood fire station, part of Avon Fire and Rescue Service, tweeted yesterday: ‘Have just rescued a two-year-old child from this stairgate.

‘We used muscle power to bed the bars apart to release her leg. The parent was on her way to take it back due to a recall for the bars being too far apart.’

A Which? investigation in March listed two Cuggl stairgates as ‘Don’t Buys’ because they failed key tests that are part of European Union safety standards.

Argos issued an urgent product recall for a collection of its Cuggl gates last Thursday

Argos identified a potential safety issue, including a possible failure of the auto-close feature

Argos removed these models from sale at the time, before carrying out intensive independent testing of its entire range – which has led to a recall of seven in total.

What items are being recalled by Argos? 

  • Cuggl Autoclose Metal Gate (7076879)
  • Cuggl Metal & Wood Gate (7025112)
  • Cuggl Wooden Extending Gate (7065426)
  • Cuggl 7cm Pressure Fit Extension Kit (7063868)
  • Cuggl Pressure Fit Safety Gate (7036613)
  • Cuggl Extra Wide Hallway Gate (7060225)
  • Cuggl Extra Wide Adjustable Gate (6879613)

Argos has urged anyone who has one of the seven recalled items to ‘stop using it immediately’ and return it to a store for a refund – with no receipt required.

The seven affected gates include the Cuggl Autoclose Metal Gate (catalogue number 7076879) and the Cuggl Metal and Wood Gate (number 7025112).

Others are the Cuggl Wooden Extending Gate (7065426), Cuggl 7cm Pressure Fit Extension Kit (7063868) and the Cuggl Pressure Fit Safety Gate (7036613).

The final two are the Cuggl Extra Wide Hallway Gate (7060225) and the Cuggl Extra Wide Adjustable Gate (6879613).

The Argos recall notice said: ‘The safety of our customers is our highest priority, please be assured that no other safety gate is affected by this issue.

‘We apologise for any inconvenience caused. If you have any questions or concerns, please contact us on our dedicated helpline on 0800 0113462.’

Argos, which created the Cuggl brand in 2017, also put out on a recall on one of its high chairs from the collection in September over fears it could collapse.

The retailer warned customers who bought the £29.99 Cuggl Mushroom High Chair to ‘stop using it immediately’ and return it to their nearest store. 

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